You can verify the status of your order on the site at any point in time by clicking "View Order Status" on your "My Account" page. An explanation for the different status terms follows.
Pending MC Approval
Verifying shipping and billing information
Order accepted and has begun processing
Ready to Ship
Your order is being pulled and packaged. We can no longer make changes to this order
Your order has been packed and processing is complete. Tracking information will be available within 48 hours
Pending New Releases
Your order is being held because it contain new items that are scheduled for Wednesday release. It will be shipped this coming Wednesday, when the new books arrive.
Your order has not begun processing due to invalid billing information – Please update your account and contact us.
Card is expired or error in billing information. Please contact us.
PayPal error – Please try again